Tourism Management Institute (TMI)

Provisional Programme

The programme below remains draft and is still subject to change, but gives you a flavour of the day, our speakers and variety of topics:

Tuesday May 21st
3 to 5pm	Birmingham’s Jewellery Quarter – visit to the Museum of the Jewellery, including a guided tour of the Smith & Pepper factory and jewellery demonstration See www.bmag.org.uk/museum-of-the-jewellery-quarter
From 7pm	Informal Networking - An informal visit to the Old Joint Stock Theatre for food, refreshments and networking.  See www.oldjointstocktheatre.co.uk
Wednesday May 22nd
0845-0930	Registration, tea, coffee, light breakfast & networking
0930-0935	Welcome – Andrew Bateman, TMI President
0935-1005	Your Online Reputation - Dr Alessandro Inversini, Bournemouth University
1005-1035	Maintaining Your Online Reputation – Ben Travers, Stephens Scown solicitors
1035-1105	Who owns the ‘Destination Customer’? – Alex Bainbridge, Tour CMS
1105-1135	Tea / Coffee
1135-1150	Big Up Birmingham & the Birmingham Digital Strategy – Emma Gray, Marketing Birmingham
1150-1205	Content Syndication & other initiatives – Jason Yip, Newcastle Gateshead Initiative
1205-1220	Making the Most of New Technologies – Lydia Stone, English Riviera & Stuart Devlin, E-Strategy
1220-1235	Going It Alone – Jude Leitch, Northumbria Tourism
1235-1250	Social Media headlines - Kathryn Bullock, Face Marketing
1250-1252	Destination Case Study headlines - Dr Phillip Alford, Bournemouth University
1250-1310	Q&A
1310-1400	Lunch
1400-1500	Workshops:
1400-1430	Workshops:Destination Case Study – Dr Phillip Alford, Bournemouth University	Social Media for Online Communities, Retail & Destinations – Kathryn Bullock, Face Marketing & Kathryn Bell, University College Birmingham
1430-1500	TBA
1500-1530	Tea / Coffee
1530-1610	Destination Forum (only for delegates with no commercial interest in supplying digital technology to destinations) – facilitated by Neil McCollum, TMI Vice-President
1610-1620	Presentation of the Dave Hughes Memorial Award
1620-1650	TripAdvisor Innovation – Sarah Mathews, Tripadvisor
1650-1700	Closing Q&A & Comments